Guide for Insurance Adjusters
The Insurance Adjuster & TPA Guide to Estimatics
How staff adjusters, independent adjusters, and TPAs process high claim volume with consistent, defensible documentation across every inspection and vendor.
3 min read
The volume problem
When you're carrying a high claim count, the enemy isn't any single inspection — it's inconsistency across all of them. Different inspectors, different formats, different levels of detail, and a file that looks solid on one claim and thin on the next. Estimatics is built to make every inspection look and hold up the same way, at speed.
Consistent capture, every job
The iOS app guides each inspection the same way: photos assigned to areas, every file hashed and its provenance recorded by the server on arrival, and structured findings instead of loose notes. Whether it's your capture or a vendor's, the documentation lands in the same shape — so review is faster and quality doesn't depend on who held the phone.
AI findings on every photo
The AI reviews each photograph and identifies damage by type, severity, and location, with each finding tied to the exact photo that supports it. You're not reading 200 images cold — you're reviewing a structured set of findings and confirming or correcting them. The judgment stays yours; the first pass is done for you.
Coverage you can see before you close
The evidence coverage signal shows, area by area, whether an inspection is complete — green, amber, or red — so a thin file is caught before it's submitted, not after a re-inspection request. For a desk reviewing volume, that's the difference between clean files and rework.
Managing vendors and teams
Multi-inspector organizations with role-based access let you see inspections as they come in, keep documentation standards consistent across a distributed field team, and reconcile everything against the same evidence. The real-time feed means you're not waiting on end-of-day uploads to know where a claim stands.
Delivering the file
Compose a report — Damage, Findings, Geometry, and Custom on any plan; Estimate, Analysis, and Complete on SCOPE. Or run an Xactimate (ESX) export, available today on every plan at $10 per export, with 5 per user each month included on CERTIFY — so scope moves into the Xactimate workflow without re-keying.
Which plan?
| Need | Plan |
|---|---|
| Standardized capture, AI findings, evidence coverage, LiDAR, regional pricing, ESX at $10 | FIELD |
| The AI damage narrative, branded reports, policy and document reading, the Estimate and Complete report types | SCOPE |
| Cause & Origin, plus 5 ESX exports per user each month | CERTIFY |
Evidence integrity and the evidence completeness check are on every plan, not a CERTIFY upgrade. The plan rate prices one Estimator seat; field inspectors are $39 and office staff $24 regardless.
A note on scope
Estimatics is the technical specialist for field documentation and AI-assisted analysis — it doesn't interpret policy or make coverage decisions for you. It gives you consistent, defensible evidence so the decisions you make rest on the same baseline every time.
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