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FIELD Lite — Invite Someone Else to Capture

Send a link to whoever can get to the property — a homeowner, a tenant, a contractor already on site — and have them photograph it, guided step by step, without an account or a seat.

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FIELD Lite — Invite Someone Else to Capture

Some properties do not need one of your people to drive there. FIELD Lite sends a link to whoever can get to the building — the homeowner, a tenant, a contractor already on site, a local adjuster in a market where you have no staff — and walks them through photographing it. What they send lands in the job like any other capture: same pipeline, same chain of custody, same reports.

They never create an account, never choose a password, and never see your pricing. They do not occupy a seat.


When to use it

  • The property is four hours away and the claim is straightforward.
  • A contractor is already on the roof this afternoon and you are not.
  • The occupant can let you see the damage today; your inspector can come Thursday.
  • You need a second look at one room, and sending somebody for one room is absurd.

It is not a replacement for an inspection that needs judgement on site. It is a way to get evidence from a building nobody on your payroll is standing in.


Sending the invitation

  1. Open the job and go to the Capture tab.
  2. In Who is taking the photos, choose Invite someone.
  3. Enter their name, and either an email or a mobile number — one of the two is enough. If you give an email, Estimatics sends the invitation for you.
  4. Save. The screen shows a link and a six-digit code.

The link and the code are shown once. Only their hashes are stored, so if you close the panel without copying them, the only way to get them back is to resend — which issues a new link and retires the old one.

You can send the link yourself by text or WhatsApp if you prefer, or on top of the email. It is a short link, so it survives being pasted into a message.


What the other person sees

Opening the link on an iPhone with the app installed takes them straight into the camera for that job. If they do not have the app, the link opens a page that sends them to the App Store, and the six-digit code gets them in after they install it.

Inside, they see Capture and nothing else. The other modules are visible but locked — they can tell there is a larger product, and they cannot open it. They cannot reach any other job in your account; a job that is not theirs answers as if it does not exist.

The inspection guide speaks to them in plain language. Where your inspector reads "Interior Surface A — elevation detail", they read "Living room — take one photo from the doorway showing the whole wall".

When they are done they press Mark Done. The app warns them first that it is final: it closes their access, and the link and code stop working.


Following it without phoning them

The job's Capture tab lists every invitation with its status:

StatusMeaning
Invited, not startedThe link was sent and never opened
Taking photosThey are in and have uploaded at least one
FinishedThey pressed Mark Done
ExpiredSeven days passed
CancelledYou revoked it

Resend issues a fresh link and code and restarts the seven-day window. The previous link stops working — deliberately, because "resend" usually means the first one went astray, or went to the wrong person.

Cancel closes the link, the code and their session immediately, even if they are mid-capture.


What it costs

$25 per capture, billed at the end of the month, on every plan.

A capture is one person, one link, one property. It is billed once, at the moment you send it — whether they send four photos or forty, and whether or not they press Mark Done. Resending does not charge again; it is the same capture.

If you cancel an invitation before they have sent anything, the charge is released.

Cancel invitations that go nowhere. The release happens when you cancel, not when the seven days lapse. An invitation nobody ever opened stays billed if you let it expire, so if somebody is not going to use their link, cancel it and get the capture back.

Buying ahead costs less per capture:

PackPricePer captureWithout a pack
10 captures$200$20$250
25 captures$400$16$625
50 captures$600$12$1,250

Prepaid captures do not expire, are shared across your team, and are spent before anything is metered. Buy them under Settings → Billing → Capture Credits, where you can also see every capture you have used and what each one was charged.

Past 500 captures a month this stops being self-service — talk to us, there is a better arrangement than buying packs.


The evidence you get back

A Lite capture is not a lesser record. Every file carries the same chain of custody as one your own inspector takes:

  • a SHA-256 hash computed on the device before the file is uploaded, and verified again on arrival
  • GPS coordinates, or an explicit note that location permission was refused — which is not the same as no signal
  • the device clock offset, so a timestamp can be reconciled later
  • the capture origin, marking that it came from an invited capture rather than a seat

That is what lets you use it in a claim file without having to explain who took it.


Limits worth knowing before you buy

Whoever you invite needs an iPhone. There is no Android version yet, so somebody on Android cannot use the link at all. If you buy captures in bulk, expect a share of the people you would send them to be unable to use one — send your own inspector to those properties.

The window is seven days, and it cannot be extended. If it lapses, send a new invitation; that is a new capture.

They cannot be given more than one job. An invitation is tied to the job it was sent from. Somebody photographing two of your properties gets two invitations, and two captures.


What happens to the photos afterwards

Nothing changes about them. When the link expires, or they finish, or you cancel — the photos, video and metadata they already sent stay in the job. They are yours, and they feed the reports like anything else. What ends is that person's way in.

Last updated: August 2026 · Feedback on this article